American Honda Motor Co. Complaint

American Honda Motor Co. Complaint

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2006 Honda Civic EX - 2006 Honda Civic EX


My wife and I purchased our dream car; a 2006 Honda Civic EX two year
ago. We have a large extended family with six new vehicles. 3 of these vehicles are Honda, 2 are Acura and only one Toyota.

My family and myself are very loyal Honda customers as these are the best
vehicle out there in many ways; best value, environmentally friendly,cool looking, particularly reliable etc.

Unfortunately our newest purchase has not met our standard Honda experience and expectations. We have had many problems with this car.

Some of the problems can be listed as:

1. We have been keeping track of the mileage consumption of our new vehicle. Our driving is mixed with city and highway (20% city, 80%
highway). There is no extra load in the car. We don’t use the a/c often and windows are kept closed while driving. The tires at the right pressure I weight 180 lbs and my wife weights 100 lbs. In the last 14,000-miles, my average gas consumption is 28 mpg to 29 mpg(city/highway combination) with no traffic jams. I drove to Vermont,Pennsylvania and Maine with the same results as recently as last weekend of September. This performance is substantially below than what is advertised. Paragon Honda conducted several Drive Cycle Tests (dyno) in the last several months. Their estimated miles/gallon is 32.1. I was clearly told that this was normal and I shouldn’t expect more than that from these cars. I strongly emphasize that I don’t get anywhere around 32 mpg and even if I did, that is considerably lower than what I would expect from a car with such a small engine. The sticker suggests that this vehicle should get 25-35 mpg in the city and 34-46 mpg on the highway. This is absolutely inaccurate. A well informed potential Civic buyer is under the expectation that he/she will obtain 32-46 mpg on average (city/highway), not in 20’s.

When I spoke with Honda Motor Corporation representative about my concerns, he stated the following about the FACTS OF HONDA CIVIC gas consumption.

It is a fact that the car would never get the mileages printed on the sticker that the car came with and it was misleading the public.

This misleading is the fault of the U.S. Government, not Honda Motors.

The actual gas consumption was 15-25% worse that what Honda presented during the sale of this vehicle.

He claimed that even a 20-lb of suitcase would make a dramatic change on the Honda Civic’s gas consumption. He stated that this suitcase would be the culprit for obtaining worse than expected gas mileage consumption.

I find this and other similar and ridiculous explanations of the horrible gas consumption of my 2006 Honda Civic part of the cover up of the public misleading and perjury by Honda Motors.

The plastic seal around the sunroof (outside) was protruding 1-cm more on the right hand side of the car than the left hand side. Paragon Honda service center fixed this problem.

3. The a/c started leaking inside the car a few months after we purchased this car. I can’t even imagine a brand new car with a faulty a/c system especially a Honda. Paragon Honda fixed
this problem. 4. The driver side door and/or window is defective and allows road and wind noise. There is a big difference between the right and left side of the car when it comes to this noise. I took the car to Paragon Honda 3 times so far. The mechanics claim that they
don’t hear any noise. I has 3 friends test this car and each one of them
noticed the noise immediately (it sounds like as if the window was down ½”).

5. Recently there is a random rumbling noise. It happens occasionally. I am reluctant to take the car to the dealer
again as they may not find the reason.

We brought this brand new car to the dealer almost a dozen times in the last 24 months. This is a lot of hassle for a brand new car owner. When I think of the advantages of owning a new car, the first thing I can think is less time wasted at the dealers.

However, my experience has been very negative. I spent more time with this
vehicle than some others who own a 10-12 year old vehicles.

I live in NY. Each time I go to the dealer, I pay bridge tolls. Each time I
drop/pick up the car, I am either late to work or had to
leave early.

This car has too many defects. It feels as if we purchased a Plymouth or
GMC. I have no faith in 2006 Civic anymore, which is very unfortunate.


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Comments


Justo says: (8 years ago)
 0
THERE ARE SOME 2006 CIVICS THAT WERE PRODUCED WITH A FACTORY DEFECT WHICH TRIGGERS A FRACTURE OF THE ENGINE BLOCK AT RANDOM MILEAGE TARGETS. AM HONDA IS AWARE OF THIS PROBLEM, BUT IS NOT RECALLING THESE VEH'S DUE TO EXPENSES WITH SAME. IF YOU DO NOT HAVE AN EXTEDED WARRANTY, I WOULD ADVISE ANYONE WITH THIS MK/MOD TO GET RID OF IT, BEFORE THE ENGINE BLOWS.



wat8 says: (8 years ago)
 0
2006 honda civic - dealer quoted $500 to fix driver side window not going up properly. excessive price?



jchonda01 says: (8 years ago)
 0
I was told by a mech to contact American Honda of Calif. I hope that is you. We bought a 2009 Accord in Feb. Since then the TPMS light has been on 3 times. I am a CBer and ham radio op dealing with supplementary emergency comm in EQ, fire, flood, etc. I am told that the TPMS system is interferred with and lights up is the CB is on but not transmitting. That means I cannot install a ham station or even drive the car down a freeway as overhead wires radiate RF energy as well as mag fields. What can I do about this TPMS problem - it obviously does not use "pass band" filters to prevent RF not on its regular frequencies from interfering with it. Thanks Jim C....



Jackay says: (9 years ago)
 0
I totally agree with you about Paragon Honda. I purchased a 2004 Honda Civic and have alot of defective things going on in my car. I took it to Paragon Honda and promised me they would fix all these items under my warranty at no cost to me. They lied and reneged on this. They are very dishonest and wouldn't send my worst enemy there. Good luck for anyone purchasing a Honda from Paragon.....



Wandely says: (9 years ago)
 0
I have the same exact car, and all the same problems you mentioned. I have not yet gotten the leaking fixed eventhough I took the car in and they "fixed" it, I have to go again next week.




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